Privacy policy

Privacy Policy

Effective Date: 29-09-2025

Digi Weigh Private Limited (“Company,” “we,” “our,” or “us”), located in Bilaspur, Chhattisgarh, respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard the information you provide when you visit our Shopify-powered webstore, purchase our weighing scales, or otherwise interact with us.

 

 

1. Information We Collect

When you visit our webstore or use our services, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, payment details.

  • Order Information: Products purchased, order history, invoices, transaction data.

  • Device & Usage Data: IP address, browser type, device details, Shopify cookies, and analytics data.

  • Communication Data: Queries, reviews, feedback, and communication through forms, email, or WhatsApp integration (if used).

 

 

2. How We Use Your Information

We may use the collected information to:

  • Process and fulfill your orders.

  • Communicate order status, updates, and promotional offers.

  • Improve our website performance, products, and customer service.

  • Prevent fraudulent transactions and ensure website security.

  • Comply with legal, regulatory, or tax obligations.

 

 

3. Sharing of Information

We do not sell or rent your personal information. However, we may share data with:

  • Shopify & Payment Gateways: For secure order processing and transactions.

  • Logistics & Courier Partners: To deliver your products.

  • Service Providers: IT, analytics, or marketing partners helping us run our store.

  • Legal Authorities: If required under applicable law, court order, or government request.

 

 

4. Data Security

We implement reasonable technical and organizational measures to safeguard your information. Shopify provides PCI DSS-compliant payment processing. While we strive to protect your data, no online system is completely secure.

 

 

5. Cookies & Tracking

Our webstore uses cookies and similar technologies (through Shopify and third-party apps) to:

  • Enhance browsing experience.

  • Remember user preferences.

  • Analyze traffic and improve store performance.

You may disable cookies in your browser, but some features may not function properly.

 

 

6. Your Rights

As a user, you may:

  • Access, update, or correct your personal information.

  • Request deletion of your data (subject to legal/contractual obligations).

  • Opt out of promotional emails by using the unsubscribe link.

  • Contact us for questions or concerns about your data.

 

 

7. International Customers

If you are accessing our store from outside India, your information may be transferred to and processed in India. By using our store, you consent to this transfer.

 

 

8. Children’s Privacy

Our products and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

 

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

 

 

10. Contact Us

For any questions regarding this Privacy Policy, or to exercise your rights, please contact:

Digi Weigh Private Limited
 Bilaspur, Chhattisgarh, India
 Email: info@digiweigh.in
 Phone: +91-9238889001, +91-7752320135