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Frequently Asked Questions

Do your scales come with a warranty?


Yes. All Digi Weigh products come with a standard manufacturer’s warranty that covers manufacturing defects. Warranty duration may vary by model (generally 6–12 months). Extended warranty and AMC (Annual Maintenance Contract) options are also available—contact our support team for details.

Can the scales run on battery as well as power supply?


Absolutely. Most of our models feature a rechargeable battery backup in addition to AC power supply. This makes them suitable for shops, markets, or field use where power supply may be inconsistent.

How do I choose the right scale for my business?

The right scale depends on your use case and capacity needs:

  • Kitchen/Home use: Compact table-top models (up to 30 kg).
  • Retail shops: Counter scales with billing/RS-232 options (10–50 kg).
  • Industrial use: Platform scales (100–300 kg and above).
  • Jewellery/Lab use: Precision balances (0.001–1 g accuracy).

    If you’re unsure, our team can guide you to the most suitable model.

Do you provide after-sales service and calibration support?


Yes. Digi Weigh offers after-sales service, spare parts, and professional calibration support to ensure long-term accuracy. You can book a service request through our website or by contacting us directly via phone or email.